Note: Please see videos for details. Adobe Flash Player is required to play back these videos. Question:What is a SEER? Answer: The Seasonal Energy Efficiency Ratio (SEER) measures air conditioning and heat pump efficiency, which is calculated by the cooling output for a typical cooling season divided by the total electric energy input during the same time frame. A higher SEER rating means greater energy efficiency. Government’s minimum rating is 13 SEER. Question:What is a BTU? Answer:One British Thermal Unit (BTU) represents the amount of heat required to raise or lower the temperature of one pound of water one degree Fahrenheit. The heat extracted from your home by an air conditioner is Question:What is a ductless split air conditioner? Answer:A Haier ductless mini-split system is consisted of an indoor unit (evaporator) and an outdoor unitThe evaporator is connected to the condenser by copper tubing and electrical wiring which

is passed through a 2 ¾ - 3” hole. Installing Haier ductless units allows you to change indoor climates from unbalanced and irregular to cool and consistent, without any renovation work. And the work can often be done by a professional in a Question:Are there any special colors that ductless split systems come in? Answer:Each Haier ductless mini-split model is offered in a standard white color. Question:Can I paint the ductless split unit? Answer:Painting the indoor unit is not recommended. If for any reason a problem occurs with the unit in the future, the Haier warranty will voided. Question:How do I install a mini split air conditioner, do I need a HVAC Professional?Only an authorized certified HVAC contractor can install Haier units. Installing a mini split air conditioner is more advanced than that of a window or portable unit but far less complicated and far less costly than installing central air conditioning system. So for optimal performance and operation