The US Census Bureau estimates that between 2.5 - 3 million residential furnaces and air conditioners fail eachWhile some of these units have served their homes faithfully for decades, others die within days or weeksDealing with heating equipment that fails is often frustrating - homeowners may not know how to contact HVAC manufacturers, they aren't familiar with their HVAC parts warranties, and they don't know who in the HVAC Industry bears financial responsibility for repairs. in the middle of a heating or cooling crisis: keep reading. This article can help you avoid common mistakes and get your equipment running again with a minimum of out-of-pocket cost. If your heating or cooling equipment has developed a problem within the first year of installation, contactMost dealers will cover both parts and labor for the first year following installation. As one dealership service manager interviewed for this article explained, they'll go the extra mile if they

installed a unit that subsequently fails -- but they don't feel the same responsibility for a unit someone else Not sure who the installing dealer is? If the homeowner who purchased the equipment submitted a product registration card with the name of their installer, the manufacturer may have entered that information in theirA quick call to the manufacturer's customer support line may help. If you just bought a new home, the builder should be able to tell you the installer. If those approaches fail, look at the unit itself -- many contractors will leave a sticker on the unit with their contact information. If you can't find the installing dealer or they've gone out of business, don't panic. Your parts warranty remains valid as long as a licensed heating contractor does the work -- however, you will need to pay labor costs out-of-pocket. If your heating or cooling equipment was installed more than a year ago, you may still want to work with the

There can be benefits for you and the dealer in having a long-term business relationship. However, you may prefer a fresh face or a second opinion. Before you schedule an appointment with a new contractor, get answers to the following warranty-related questions: If this is the first problem with your heating equipment, read up on HVAC parts warranties first. Be aware of the following issues: If your contractor makes multiple service calls and is unsuccessful in resolving the problem, you may need a secondhow to read ac unit labelConsider the following issues before you call in a second contractor.4 ton complete ac unit Much of this decision comes down to trust -- do you believe that your contractor is competent and honest?2 ton window air conditioner

If so, stick with them. If not, get more input. If you are experiencing multiple unsuccessful repair attempts on a relatively new machine, you may need to escalate the problem to the manufacturer. Reputable manufacturers, distributors and contractors all want you to be satisfied with your experience. If you are persistent, polite, and "squeaky," and if the dispute involves a new unit with a serious, legitimate and intractable problem -- they have been known to replace faulty units. However, although several manufacturers and distributors acknowledged that they have policies in place to replace faulty units, they made clear that replacement is an option of last resort, and they don't consider it their responsibility to cover the labor costs of replacing those units. Best practices for dealing with the manufacturer include: Registering your Rheem products allows you to access included warranty benefits, opt to extend warranty coverage and take advantage of other valuable Rheem support services.

Have your product serial number handy, then select Water Heating or Heating & Cooling to begin the quick registration process. Where’s my serial number? If you’ve already registered your Rheem product and would like to verify your warranty terms and coverage, click the applicable product category to the right to get started. Your serial number is required for verification. Limited Warranties apply to select Rheem Heating & Cooling Products. View Rheem’s Warranty Guides for applicable products, terms and conditions. Contact your local independent contractor for any service you require on your Rheem products. Model and serial numbers can be found on your original warranty or sales invoice. If you do not have access to these documents, this information can be found on the unit itself. Please browse the product types below for specific details on locating a model or serial number: The label containing model and serial number information can be found on the front of a tank-type water heater.

The label containing model and serial number information can be found on the front or on the right hand side of a tankless water heater depending on the model. The label containing model and serial number information can be found on the back of the outdoor unit and on the inside front cover of the indoor unit. Two Model and Serial Tags Identify Split System Equipment. One model and serial number tag is used to identify Package System equipment. The tag is located on the outside corner of the unit. One Model and Serial Tag Identifies Package Equipment.How do you know if a Carrier A/C is still covered by warranty? To find out if a Carrier air conditioner is still under warranty, it is necessary to discover when the product was installed and then to consult the written warranty found in the owner's manual. Carrier provides different warranty terms and lengths for its various air conditioner units, as of 2015. How to troubleshoot Carrier furnace problems? What is the warranty on a Trane air conditioner?

In most cases, the warranty period begins from the date that the air conditioner was originally installed. If the owner cannot verify the original date of installation, the warranty begins 90 days from the date the product was manufactured, as indicated by the serial number. To obtain warranty service for a Carrier air conditioner, it is necessary to contact the original installer or a local Carrier dealer. All Carrier ductless split system air conditioners are covered by a five-year limited parts warranty and a seven-year compressor warranty when used in owner-occupied residential applications. This warranty can be transferred to the new owner if the building is sold within the warranty period. For products used in other residential applications, such as apartments or rentals, the air conditioner is only covered by a one-year limited parts warranty and five-year compressor warranty. If the product is used in any application such as this, the warranty is not transferable and is only valid for the original owner.

What parts are covered by the Amana air conditioner warranty policy? For owner-occupied residences in general, the warranties for Amana air conditioners cover the replacement of a unit's compressor for the lifetime of its re... What information is in an air conditioner manual? The content for air conditioner manuals varies by type of unit, model and brand, often highlighting unique features and operational parameters of different... What information is in an air conditioning recharging manual? An air conditioning recharging manual contains the step-by-step information needed to recharge a vehicle's air conditioner and restore it to working order.... What is the warranty on a Goodman HVAC system? Every Goodman HVAC product is protected by a limited warranty on all functional parts, but the actual warranty varies from product to product. Which stores carry replacement parts for the Reddy heater? What kind of financing is available for air conditioners?