Listed below, are commonly reported HVAC (Heating, Ventilation, and Air Conditioning) problems. By clicking on a problem, it will take you to a page discussing the problem along with possible causes and remedies. We also have a webpage dedicated to Frequently Asked HVAC Questions. In most cases a service call will be needed to fix these problems, but some of them can be fixed without having to call a technician out. If you are experiencing a problem which requires attention, and if you are in our service area, you may e-mail our Service Department directly by clicking here or call us to schedule an appointment. Existing customers can use our online form... We hope this information helps make you a more educated customer, but please note that these are just rough guidelines, and not all possible situations are covered. If you are experiencing a problem not listed below, feel free to let us know! Heat pump iced-up in winter Heat pump/Air Conditioner iced-up in summer

Heat pump never quite reaches temperature Heat pump blowing cold air - in the heating mode Heat pump never shuts off, runs all the time Outdoor unit won't come on Outdoor unit makes strange/loud noises Outdoor unit won't shut off unless I use the circuit breaker Steam coming from outdoor unit Thermostat red light flashes or stays lit It's never the temperature I set my thermostat for Some rooms are warmer or colder than others Water leak at indoor unit Indoor fan won't shut off unless I use the circuit breaker Circuit breaker keeps tripping Running out of domestic hot water quickly Assorted Water Heater Problems Oil burner keeps tripping the reset button Pilot light goes out Boiler in a flooded basement Notice: This section has become so popular that other contractors have been taking it and passing it off as their own; displaying it on their websites. If you have done this or are thinking of doing it...