A/C running constantly, does not shut off when set temp reached. March 9, 2009   Subscribe Whynter Portable Air Conditioner Troubleshooting Whynter Portable Ice Maker Troubleshooting Whynter Outdoor Misting Fan Troubleshooting We do not recommend placing the unit on carpet. The evaporator can be bent upwards slightly to raise the prongs. The evaporator should be level. Change the water in the inner tank. The ideal water temperature is 50°F-90°F. SNO Titanium ice makers only: SNO 3 in 1 ICE-100S ice makers only: Unit is not switched on. The water level indicator (red ball) is not moving. Water tank is about half full. Turn on the unit using the On/Off switch and press the Start button. Hold a glass of water about 5 inches above fill compartment and pour water into unit. Make sure that the red ball is floating. The unit stops taking in water when the water tank is about half full. Bottle supporter is not installed properly.

Unit needs to be restarted. Bottle has a cap or seal. Make sure the bottle supporter is properly installed with the arrow facing front and center. Turn off the unit for a minute and turn back on then push Start button. Take off the bottle and manual fill the unit with water.no power getting to ac unit Remove cap or seal then reposition bottle back on to bottle supporter. top quality ac unitsTurn on Power and push Start button.odd size window ac units Reduce or increase the water pressure. The unit only takes in water to up to the "Min." line when you first press the "Start" button, then it won't take in water until the 1st batch of ice is dropped. The unit does not take in water when ice making is in process so you will see the low water light blinks through out the process.

There is nothing wrong with the unit as long as it keeps taking in water after each batch of ice and the green light stays on.Support - Sensi Thermostat Looking for printable guides or video tutorials? If you’ve installed the Sensi thermostat and now find that your cooling system is running constantly, proceed through the following steps until the issue is resolved. First, determine if the issue is with the thermostat. Set your thermostat Mode to OFF and Fan to AUTO. When the thermostat is set to Fan ON it may sound like the heating or cooling is running even when it isn’t. If your system still runs after 1-2 minutes, remove the thermostat and check the wiring. Remove the thermostat face plate from the sub-base. If it is still running after five minutes, we recommend contacting your trusted HVAC service technician. There may be a short in the wiring to the equipment. Check each wire connection on the wall plate, and make sure they’re secure in the terminal blocks.

Make sure the wires are not touching each other. No bare wire should stick out from under screw terminals. If the system turns off while the thermostat is removed, reset the thermostat by removing the batteries located in the back of the faceplate.  Press the “Menu” button until the screen goes blank, and then reinstall the batteries. Now test your thermostat. Working directly on the thermostat – not through the Sensi app – set the thermostat to the COOL Mode. Raise the setpoint a few degrees above the room temperature. Within a few seconds, the thermostat should make a soft clicking sound and “Cooling” should disappear from the screen near the set temperature, indicating that your thermostat is operating properly. If your system is still not turning off, confirm that you labeled and installed your wires properly. Open the Sensi app. If a thermostat is not yet registered to your account, the app should bring you directly to the Installation Overview. 

Choose the first option to install and connect your thermostat. If the thermostat is already connected, tap the menu icon in the upper left corner (three lines), tap “Account,” and then “Install Thermostat.”  Walk through the step-by-step installation process to ensure you have entered your old wiring correctly, and labeled the wires according to the instructions in the app.  If you followed the recommendation to take a picture of your old thermostat wiring, you may want to reference it here. Does your old thermostat have two sets of terminal labels?  Learn more here and be sure you’re entering the correct terminals that correspond to your system type (Conventional or Heat Pump).  The table below shows what each terminal letter represents. Power for cooling, 24V. Then, check that your Sensi thermostat is configured correctly for your system type. When completing the installation and connection path within the Sensi app, your thermostat will be configured automatically based on the wiring that you entered. 

However, if you do not complete the connection process right away, or if your thermostat is wired incorrectly, it may need to be reconfigured to reflect your system type. On the thermostat, press the Menu button. Press “Next” two times until you reach “Setup Outdoor.” Outdoor settings:  If you have a heat pump, this should be set to “HP1.” If you have a conventional air conditioning unit, this should read "AC1.” If you have more than one stage of cooling, change this to “HP2” or “AC2” to represent this. Press “Next” to reach “Setup Indoor.” Indoor settings:  If you have a gas furnace, oil burner, or boiler system, this should be set to "GA1" which represents a single stage gas heating system.  If you have an electric furnace, this should be set to "EL1."  If you have more than one stage, change this to "GA2" or "EL2” to represent this. Once you've selected the choice that best describes your equipment, press “Exit.” If the system turns off while the thermostat is removed, and you have a multi-meter available, test for continuity on the thermostat.

Set the multi-meter to Ohms (Ω). Make sure the face plate is set for Fan AUTO and Mode OFF. Now test for continuity on the pins on the back of the thermostat face plate from RC or RH to the terminals corresponding to the device running (G – fan, W/E – furnace, Y – compressor).  NOTE:  DO NOT TEST CONTINUITY ON THE THERMOSTAT SUB-BASE TERMINALS OR THE MULTIMETER WILL BE DAMAGED. For your fan or compressor running constantly, make sure to test between RC and Y and RC and G. Put one test probe on the pin labeled RC and the other test probe on the pin labeled Y. If continuity is detected when set for Fan AUTO and Mode OFF, replace the thermostat. If continuity is not detected, the thermostat is operating properly and not calling for the corresponding system component. If continuity is not detected, and replacing the thermostat face plate makes the system run continuously again, your system may have a sensitive equipment circuit that is reacting to the power sharing feature in the thermostat.