Customer satisfaction is our goal. If you are not completely satisfied with your purchase, simply return the merchandise to any Lowe's store in the U.S. within 90* days. We, in our discretion, will repair it, replace it, or, based on your method of payment with a valid receipt, refund your money.Lowe's Return PolicyIn most instances, your receipt can be retrieved by using the original credit card, checking account number, MyLowe's card or by your phone number. For returns without a valid receipt, in-store credit may be issued for the item’s current selling price. Lost or stolen gift cards can only be replaced for the remaining balance by presenting the original receipt.Lowe's reserves the right to refuse or limit the number of returns permitted without valid receipts. No returns for purchases made with checks will be made if you have outstanding checks with Lowe's. Lowe's may require valid picture ID (state driver's license, state ID card or military ID) for any return. Lowe's stores use refund and check verification systems.

All returns are subject to system approvals. Valid picture ID information or phone number may be entered into these systems where authorized by law.These remedies are your exclusive remedies. All other remedies are hereby excluded. All warranties, express or implied, including the implied warranties of merchantability and fitness for a particular purpose are expressly excluded. The exclusions herein are subject to and may be limited by applicable law and you may have additional rights that vary from state to state.*Winter holiday seasonal items must be returned on or before December 31 of the same holiday season. No returns for winter holiday seasonal items after January 1. 30 Days on major appliances (including but not limited to refrigerators 9-cu ft or larger, washing machines, dryers and range hoods), outdoor power equipment (including but not limited to mowers, chain saws, generators, pressure washers, trimmers and blowers) and highway trailers.For manufacturer defects in these items, please call Lowe's Service Advantage hotline toll-free at 1-888-77-LOWES (56937) to set up a factory-certified service appointment in your home or for general assistance.

If the repair is covered by the manufacturer's warranty, it will be repaired at no cost to you. For repairs not covered under the manufacturer's warranty, repairs may be offered by the technician, but at your expense.Highway trailer returns must occur in original state of purchase with original paperwork.ac package unit diagramExcludes merchandise in Installation Services programs — see contract for details.cheap wall ac unitsThe original shipping charges incurred on your purchase are not refundable as part of your return or exchange.wall mounted ac units price purchases, no receipt is required in most instances to make a return if you provide the MyLowe's card or the credit card tendered on the original purchase.If you made your purchase in store and paid with cash or check, no receipt is required if you provided a phone number at time of checkout.

For all other returns, please bring a receipt or invoice with you to ensure a quick and hassle-free return.To find your nearest Lowe's store, use our store locator, or call our automated line at 1-800-445-6937.Be sure to also include all manufacturers' original packing materials, manuals and accessories with the item.If this prepaid option is available for your item, you will receive a prepaid return slip with your item.If you choose to return or exchange your product using our centralized parcel return facility, complete the follow steps:Place item into a sturdy shipping package.Include only the items for which the prepaid return slip was provided, not other items purchased from Lowe's.Include all manufacturers' original packing materials, manuals and accessories.Detach, complete and include the return slip with your shipment.Place the enclosed shipping label on the package.Give the package to your local parcel carrier or drop it off at any carrier location (store, terminal or drop box).

Note: The original shipping charges incurred on your purchase are not refundable as part of your return.If your purchase does not include a return slip and shipping label, please visit your local Lowe's store to make the return.Please report items that are damaged or missing within three days of delivery..Shipping Errors or DamageIf you are dissatisfied with your purchase due to a shipping error, missing item or damage to due to shipping and you qualify for a return or exchange under Lowe's Return Policy, Lowe's may offer to pick up your return. Please call us at 1-800-445-6937 within three days of receiving the item to report the error or damage.Need Help With Returns, Exchanges or Repairs?If you receive a product you are dissatisfied with simply call us toll-free at 1-800-445-6937. One of our customer service representatives will provide you with information about obtaining a refund, repair or exchange for the item under our Return Policy as well as instructions on handling your return.

Please have your invoice ready when you call.Privacy and SecurityWe respect the privacy of our customers. Please read our Privacy and Security Statement, designed to help you understand what information we gather online and what we do with that information. Privacy and Security Statement | > > Air Conditioner Maintenance: A Homeowners Guide Air Conditioner Maintenance: A Homeowners Guide Professional Air Conditioner Maintenance – Learn the Basics DIY Maintenance & Cleaning – What You Can Do When cold weather turns warm, it feels nice. When warm weather turns hot, it might not feel so pleasant. You can always go for the comfort of your air conditioner, but if it isn’t working, you’ll end up feeling the heat. The good news is that there are simple things you can do to help keep your AC in top shape. Professional Air Conditioner Maintenance You should have your air conditioner serviced regularly before the start of the warmer weather. A professional will come out to inspect and service your AC.

This keeps things in running order and helps spot potential trouble. It costs around $125.00 to $175.00 and can save you thousands in repair or replacement costs. The technician will give the unit an overall inspection, looking for any signs of trouble. They will test the voltage, inspect the condition of the belts, vents, and ducts, check the refrigerant, and examine the drainage lines. They should also lubricate any ports that may be present. They will inspect the blower motor and test the thermostat to ensure proper operation. A motor that is drawing too many amps may be about ready to fail completely. A thermostat that doesn’t engage the unit when it’s supposed to could need adjustment or replacing. You should check the air filter every month. The technician will check it as part of the servicing. They should also clean various parts like the compressor, condenser, evaporator coils, air handler, and drainage line. Finally, they should test refrigerant levels and observe AC function through a complete cycle.

If any problems are still present, they should let you know and recommend repairs. Need to find a pro for your A/C maintenance? DIY Maintenance and Cleaning You can do some basic maintenance yourself. Here is what to expect: Cost: $50.00 to $100.00 Time Needed: Less than half a day Butter knife or fin tool ($10.00) Rake and/or pruning shears Soft bristle paint brush ($1.00) Turn off the power to the unit. Turn the condenser switch to the “off” position. At your home’s breaker box, turn off the breaker. You don’t want it turning on while you have your hands near the fan blades!If your condenser is on the roof, there probably won’t be much to clean. If it’s at ground level, you’re more likely to have debris. Remove the grate over the fan and vacuum any debris found inside. With a garden hose, spray the fins from the inside out. (Never use a pressure washer. The fins are very thin and can damage easily.)They are very thin and bend easily.

If you see damaged spots, like where the fins are flattened, straighten them gently with the butter knife or fin tool. Be careful not to damage the tubing within the fins. Rake any ground-level debris away from the condenser and prune any branches or bushes away at least two feet.As soil settles, it’s not unusual for the condenser pad to get off-level. Using shims and the level, you can bring the condenser back to a level position. Clean the evaporator coils. These should be behind a door above where the blower motor is. It might be sealed with foil tape. Open the cover and use the soft paint brush to dust off the coil. Next, spray the coil with coil cleaner, letting it drip into the drain pan. Afterwards, clean the drain pan with soap and hot water. (Adding a drain pan tablet to the pan can help prevent algae growth and costs about $3.50 for a pack of 6.) Make sure the drain flows freely. If it does, you can skip the next step. Clean the evaporator drain. This is usually a 1-inch PVC pipe coming off the evaporator enclosure.

Follow it to where it drains out. Attach the wet/dry vacuum to this end, sealing it with duct tape or with a rag. Remove the vacuum’s filter to avoid damaging it and turn the vacuum on for 2-3 minutes to clear out any blockage.This should be done twice a year on heating/cooling systems; once at the start of the cooling season and once at the start of the warming season. Turn the power back on and let it go through a full cycle. If it’s not cooling like it used to, it’s time to call a pro. This whole project should cost around $50.00. Even if all you can do is change the filter, doing it regularly will save about 15% on your cooling bill. But whether you spend $50.00 to $100.00 to do it yourself or if you spend $125.00 to $175.00 to hire a pro, it’s cheaper than paying several thousands of dollars repairing or replacing your AC. Maintenance on window or room ac units is a lot less intensive because there are fewer moving parts. Remove front plate and vacuum the coils with a soft brush attachment.

If you take the unit outside, you can hose them off if you take care not to get the motor or electronics wet. Inspect the cooling fins and straighten them out with a fin tool. Check drain pan for rust or algae, or check drain pipe for blockage.If it’s damaged, replace it. If it’s just dirty, you can wash it. Let it dry before replacing it. The specifics of an air conditioning unit can vary widely. There are some parts that all units have in common, though: Furnace – This is where the air gets drawn in to be sent through the system to be warmed or cooled as the unit operates. Heat Exchanger – If your unit heats as well as cools, the heat exchanger is where the cold air is warmed up before being blown out to the ducts. Evaporator Coil – This is similar to the heat exchanger except that it cools the air. Condensing Unit – This is the big box outside. The refrigerant gas is condensed into liquid form and sent through the evaporator coil where it gets turned back into a gas that cools the air.